Pull Tabs Manager

Chamber Hospitality Charitable Gaming Operations

Join our team as a Pull-Tabs Manager! We are seeking a dependable, detail-oriented leader to oversee charitable gaming operations, supervise staff, manage cash and inventory controls, and ensure compliance with Alaska gaming regulations. This part-time position offers up to 10 hours per week at $20 per hour and is ideal for an experienced professional with strong financial, technical, and customer-service skills who is ready to support two trusted community organizations in Kodiak.

Immediate Supervisor: Primary Member in Charge (MIC)

Overreaching Authority: Primary and Alternate Members in Charge (MICs) & Alaska Department of Revenue

Department: Charitable Gaming Management Division

Employment Status: Part-Time up to 10 hours per week

Salary & Compensation: $20 to $25 per hour DOE

Legal Requirements: Must be at least twenty-one (21) years of age (AS 05.15.187(e))

1. BASIC FUNCTION & POSITION OVERVIEW

Under the direction of the Board of Directors and the Primary Member in Charge (MIC), the Pull-Tabs Manager (Manager of Gaming) is responsible for the complete operational, financial, technical, and regulatory management of the organization's charitable pull-tab operations in Kodiak, Alaska. The Manager directly supervises pull-tab dealers (clerks), oversees daily cash and Point-of-Sale (POS) accounting, maintains inventory controls, and ensures uncompromised adherence to all state and local gaming rules.

As the designated on-site operational leader, the Manager serves as the primary bridge between retail floor staff, organizational leadership, and state regulatory authorities. The Manager enforces a zero-tolerance policy for statutory non-compliance, protecting the permittee's charitable gaming license and safeguarding public trust across all gaming activities.

2. ESSENTIAL LEGAL & REGULATORY COMPLIANCE DUTIES

The Pull-Tabs Manager is legally bound by Alaska Statute (AS) 05.15 and Alaska Administrative Code (15 AAC 160). Key compliance responsibilities include:

· Mandatory State Compliance Registration; Testing: Register officially with the Alaska
Department of Revenue (Charitable Gaming Section) as the designated Manager of Gaming. Pass the written compliance examination formulated and administered by the Department before
supervising self-directed gaming operations.

-Strict Age Verification Enforcement (21+): Ensure all pull-tabs dealers strictly verify player age. Prohibit any person under twenty-one (21) years of age from purchasing, playing, or selling pull-tabs under any circumstances (AS 05.15.187(e)).

· Enforcement of Employee Play Prohibition: Rigourously enforce AS 05.15.187(h), ensuring that no pull-tab dealer, supervisor, manager, board officer, director, or Member in Charge plays or purchases pull-tabs from any series manufactured, distributed, or sold by their employer.

· High-Value Prize Redemption Protocols ($50 or More): Supervise and audit the mandatory five-step state prize redemption protocol for winning tickets of $50 or more: (1) Verify payout accuracy; (2) Authenticate player photo ID; (3) Secure winner signature on state-prescribed receipt forms; (4) Immediately punch or deface tickets; and (5) Execute payouts exclusively in cash or check.

· Zero-Credit & Check-Cashing Restrictions: Maintain strict cash-on-play enforcement. Ensure no credit is extended to any player (AS 05.15.165(f), 15 AAC 160.938) and reject all third-party personal checks presented for gaming transactions.

· Conflict of Interest & $100 Gift Limitation: Strictly observe statutory conflict-of-interest prohibitions. Never accept loans, gratuities, or gifts with a cumulative fair market value exceeding $100 per calendar year from any operator, distributor, registered vendor, or manufacturer. A person may not act as manager of gaming for more than one permittee per calendar year without an operator's license.

· Sobriety Controls & Ticket Security: Ensure pull-tabs are never sold to intoxicated individuals. Maintain physical security over containers and dispensing devices so customers cannot touch tickets prior to payment.

· Public Posting & Record Availability: Continuously display active gaming permits, operator licenses, house rules, and maintain current, accessible physical copies of AS 05.15 and 15 AAC 160 on the premises for public inspection.

3. TECHNICAL SYSTEM MASTERY & TAB WIZARD ADMINISTRATION

The Manager serves as the administrative system authority for Point-of-Sale (POS) database technology, managing game inventory and terminal security:

· POS System Administration: Configure and maintain the Tab Wizard POS system. Manage clerk user accounts, permissions, password controls, and hardware security safeguards.

· Inventory Receipt & Game Flare Authentication: Inspect all incoming pull-tab series received from licensed distributors. Verify invoice documentation, serial numbers, total ticket counts, ideal gross receipts, and ideal payout percentages before releasing game flares to active retail drawers.

· Transaction Auditing & Error Corrections: Monitor dealer transaction flows under Sales, Payouts, and Exchanges. Review all terminal <Void> corrections and error logs to ensure errors are corrected in the exact sequence they occurred.

· Flare Retention & Statutory File Records: Archive and maintain all completed game flares, state prize receipt forms ($50+), and daily shift summary files in accordance with Department of Revenue audit standards.

4. FINANCIAL AUDITING, CASH MANAGEMENT & DEPOSIT PROCEDURES

The Manager maintains absolute fiscal accountability for gaming receipts, ledger reconciliation, and banking compliance:

· Shift & Daily Terminal Audits: Review daily 'X reports' and final 'Z reports' generated by the Tab Wizard system. Audit physical paid-out winning tickets against terminal 'Out' report columns.

· Discrepancy Adjustments & Ledger Controls: Resolve accounting variances by executing formal pen corrections on reports. When terminal reports exceed physical ticket counts, select game, enter excess, and execute <Void>. When reports fall below physical counts, select game, enter shortfall, and execute <Payout>. Always assert manual ticket counts as the absolute true figure.

· Cash Deposit Execution (3-Day Statutory Limit): Calculate daily Net Sales (Sales In minus Payouts Out). Prepare daily bank deposits and ensure all net gaming proceeds are deposited into the designated gaming bank account within three (3) working days of receipt.

5. PERSONNEL LEADERSHIP, SUPERVISION & PUBLIC RELATIONS

In accordance with Kodiak regional personnel policies, the Manager provides leadership, supervision, and public representation:

· Recruitment & Background Screening: Recruit, interview, schedule, and supervise Pull-Tabs Dealers. Ensure all prospective gaming employees undergo mandatory criminal history background checks, verifying no convictions for theft, dishonesty, felonies, or gambling violations.

· Staff Training & Performance Reviews: Train clerks on Tab Wizard operations, age checks, cash drawer security, and de-escalation protocols. Conduct regular formal performance evaluations using standardized criteria.

· Conflict De-escalation & Floor Diplomacy: Actively manage floor atmosphere, employing structured de-escalation tactics to resolve player disputes politely while maintaining strict political neutrality and customer privacy.

6. DESIRED SKILLS & ABILITIES

· Advanced Financial & Audit Competencies: Excellence in accounting reconciliation, cash register drawer audits, and financial reporting accuracy.

· POS Administrative Mastery: Full technical command of Tab Wizard POS database software, inventory tracking, and reporting configuration.

· Regulatory Knowledge: Thorough understanding of Alaska Gaming Statutes (AS 05.15) and Administrative Code (15 AAC 160).

· Leadership & Personnel Oversight: Proven ability to supervise, schedule, evaluate, and motivate retail gaming clerks.

· Diplomacy & Conflict Resolution: Superior interpersonal skills to manage public relations, de-escalate disputes, and represent the organization honorably.

7. MINIMUM QUALIFICATIONS & REQUIREMENT STANDARDS

· Age Requirement: Must be at least twenty-one (21) years of age at time of appointment (AS 05.15.187(e)).

· Education: High school diploma or GED required; Associate's or Bachelor's degree in business, accounting, or hospitality preferred.

· State Examination: Must successfully pass the Alaska Department of Revenue written gaming compliance examination.

· Background Clearance: Must pass a comprehensive Department of Revenue criminal background check (no felony, theft, dishonesty, or gambling convictions).

· Professional Experience: Minimum two (2) years of supervisory or management experience in cash handling, retail management, financial auditing, or gaming operations.

8. PHYSICAL DEMANDS & WORKPLACE ENVIRONMENT

· Physical Mobility: Ability to move about the gaming floor, bend, inspect equipment, and lift inventory boxes weighing up to 30 pounds.

· Visual Acuity: Heightened visual ability to inspect microscopic ticket serial numbers, verify flare cards, and audit complex terminal reports.

· Work Environment: Dynamic, customer-facing environment requiring high focus, noise tolerance, and flexible working hours including evenings and weekends.

9. COMPENSATION POLICY & AT-WILL ACKNOWLEDGMENT

Compensation for the Pull-Tabs Manager position is established as an hourly wage scale. In strict accordance with AS 05.15.160(b), under no circumstances shall manager compensation, wages, bonuses, or benefits be tied directly or indirectly to the gross receipts, sales volume, or profitability of charitable gaming operations.

Employment with the organization is at-will and of indefinite duration. Either the employee or the organization may terminate the employment relationship at any time, for any reason, with or without cause, and with or without prior notice.