Description:  The role of this position is to ensure the effective operation of the Kodiak Chamber of Commerce office. This individual must be both detail-oriented and customer service-focused to ensure the effective internal operations of the Kodiak Chamber. As the first contact for members and the community, the administrative assistant will work to maintain a welcoming environment both in person and through electronic communication.
 

Duties and Responsibilities:

• Responsible for all incoming phone calls, postal, and electronic mail.
• Answer general and specific questions regarding the Chamber, staff, board/executive, events, and members.
• Maintain the membership database and online directory to ensure all information is accurate and timely.
• Bill and process monthly membership payments within the membership management software.
• Provide support to Executive Director when asked for assistance.
• Help coordinate meetings and in-house events—set up, tear down, table arrangement, etc.
• Perform facility management by maintaining a well-stocked, clean, orderly, and well-functioning office environment, including ordering, and distributing office supplies.
• Perform administrative function at Board of Directors meetings by maintaining meeting minutes
• Maintain an excellent working relationship with members and suppliers.
• Promote the Chamber and be a positive brand ambassador.

• Excellent relations/customer service skills.
• Professional demeanor and presentation of self.
• Ability to interact effectively with diverse groups of people and organizations.
• Self-motivated and driven with the ability to execute at a high level with minimal supervision.
• Advanced proficiency in Microsoft Office required.
• Experience with CRM software preferred.
• Must have/maintain a dependable vehicle.