Receptionist
Essential Functions include, but are not limited to: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)
- Responsible for maintaining a professional, neat, clean, organized, and efficient office environment.
- Serves as receptionist; answers telephone in a consistently professional and courteous manner, transfers and announces calls to relevant staff members. Reviews and transfers incoming voicemail messages to appropriate staff.
- Serves as a first point of contact for the public including Shareholders, customers, partners, and vendors. Exhibits exceptional customer service skills, greets visitors with a welcoming demeanor, provides information, assistance, and referrals as appropriate.
- Assists with current and accurate information in Shareholder Database and ensure the integrity of the database and associated files including adhering to established corporate records management practices and schedules.
- Processes and routes all incoming mail, express mail, packages, and faxes to appropriate staff in a secure and timely manner.
- Posts all outgoing mail; prepares courier deliveries and special service shipments and is authorized to sign for all delivery items for the company.
- Maintains logs of all incoming checks and cash receipts, express shipments and certified mail received and sent.
- Maintains a neat, clean, and well-organized reception area, production room, conference room and workspace; includes cleaning the refrigerator on a regular schedule.
- Prepares coffee each day including in preparation for any meetings taking place during the day; ensures coffee pots are clean and burners are turned off at the end of each day. Unloads dishwasher as needed.
- Responsible for opening and closing the office on workdays.
- Manages bookings for event and conference spaces.
- Coordinates travel and meeting arrangements as requested.
- Provides administrative support to staff located in the Kodiak office; assists in the preparation of meeting and event materials to include but not limited to Shareholder Townhall Meetings, Annual Meetings and other functions and events.
- Keeps accurate accounting of Petty Cash and submits monthly report with receipts attached and a request for replenishment.
- Performs filing, copying and fax projects as requested.
- Provides assistance to Shareholders, their stock recipients, and Descendants.
- Must possess a valid State of Alaska driver’s license.
- Provide notary service, Notary Public Commission required.
- Provide support to Shareholder Services Administrative Assistant, serve as backup when needed.
- Other duties as assigned.
Knowledge, Skills & Ability:
- High school diploma required.
- Excellent customer service skills.
- Proficient in records maintenance.
- Established knowledge of office procedures.
- Proficiency in Microsoft Office Suite.
- Detail-oriented.
- Ability to multi-task, prioritize.
- Ability to anticipate and be proactive.
- Superb time-management and organizational skills.
- Excellent interpersonal skills and the ability to communicate effectively with all levels of the organization.
- Manual dexterity to operate computer keyboard and standard office equipment.
- Dependable attendance required.
- Ability to sit and review information on a computer screen for up to eight hours.
Office Location and Travel:
This position is located in Kodiak, Alaska.
Occasional travel to other local and out-of-state business sites, conferences and meetings is required.
Working Environment & Conditions
This position is primarily indoors, consistent with a standard office position and has a noise level of low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Preference Statement:
Preference will be given to Koniag shareholders and their descendants and spouses, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).
Additionally, Koniag’s policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, genetic information, citizenship or other protected status. When applicable, Koniag’s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
Reasonable Accommodation:
It is Koniag’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
