Communications Specialist I

Under general supervision, the Communications Specialist prepares comprehensive organization-wide communications across various mediums, aligning with organizational goals. This position supports communications and marketing projects by developing visual and descriptive material for media such as websites, print, and publications. The Communications Specialist assists with internal and external communications as well as photography efforts, ensuring a consistent level of quality and brand identity throughout.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supports the organization’s mission and goals and quality standards. Embraces KANA’s culture of serving the whole person through our provision of services. Incorporates KANA’s core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
• Upholds KANA’s Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
• Assists in the developing, preparing, and distributing information about KANA. Engages in various communication channels, including publications, flyers, community announcements, advertising, and other activities as assigned.
• Conducts copy-editing and proofreading to uphold quality and adheres to corporate standards across a range of media and marketing copy.
• Partners with internal groups to understand communication needs, actively participating in the development and delivery of comprehensive communication plans. Coordinates with internal groups to develop content covering all aspects of the organization, including internal communications that ensure employees are well-informed about organizational activities.
• Ensures organization messages align with the cultivated image for KANA, meeting KANA’s quality and brand standards.
• Proactively prepares content for external and internal publications such as newsletters, Annual Reports, website, and social media.
• Markets internal and external events hosted or sponsored by KANA as requested.
• Provides support for organization-wide all-hands events, demonstrating flexibility to contribute beyond regular tasks.
• May organize photoshoots, take photos for organizational publications, and ensures photos/videos are taken at important KANA events as appropriate.
• Provides technical assistance and resources materials to staff to assist in the marketing and communications of KANA events and activities.
• Manages slideshow presentations in public lobbies, ensuring accuracy and up-to-date information.
• May work with external marketing partners, vendors, and consultants as needed to coordinate marketing efforts.
• May support procurement, organization, and distribution of promotional materials and gifts, including tracking inventory and fulfilling special merchandise orders as needed.